苏州克莱森机械科技有限公司
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After-sales service commitment

1


My company promised after-sales service request within 8 hours after receiving your company reply to the company.


2


Valve is put into use in the production of our company is responsible for the warranty of one year after the warranty period, due to material defect, make bad, unreasonable design, as well as damage to happen under normal operation, are free repair or replacement parts.


3


My company has a professional after-sales service team, for during the warranty period, the valve to cause the quality problem of the factory, got quality problem call or fax, after-sales service guarantee arrived on the scene within 12 hours, in a timely manner to solve the quality problem;At the same time, to assign personnel to the scene to assist in debugging, valve installation guidance and commissioning, and is responsible for the solution of the contract equipment found in the installation, commissioning and trial operation of manufacturing quality and performance indicators and related issues.In the life of the contract products during the period, for the bidding equipment damage caused by party b, bidders to provide repair service.


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